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Run an access review

An access review answers one question for every grant that exists: does this person still need this. Most compliance regimes want it on a cadence, and want the record afterwards.

Access reviews are a paid entitlement. See editions and feature tiers.

Before you start

Decide the scope and the cadence, and write them down somewhere that is not this tool. Quarterly across the whole fleet is a common shape; monthly for production only is another. A review nobody scheduled is a review that will not happen twice.

Get offboarding done first. Reviewing grants for people who have already left wastes the reviewers’ attention on entries that should never have reached the queue. See onboard and offboard people.

Work the queue

Operate > Access Reviews. A review produces a queue of items, one per grant. For each item there are three answers:

  • Attest. Still needed, still correctly scoped. Records that a named person confirmed it on a date.
  • Revoke. No longer needed. Removes the grant.
  • Extend. Still needed, but the expiry should move out.

Revoke is the default answer for anything you cannot justify in a sentence. A reviewer who attests everything has produced a document, not a review.

Watch for the patterns that matter more than individual entries:

  • Grants scoped to the whole fleet where the work is one group.
  • Grants that have been extended repeatedly, which usually means standing access wearing a temporary label.
  • Roles wider than the person’s actual work, particularly admin.
  • Accounts belonging to people who no longer appear in your identity provider.

Complete the review

Completing a review closes it and fixes the record of who reviewed what, and when. An incomplete review is not evidence of anything, so do not leave a queue part-worked at the end of a cycle. If some items genuinely need more time, revoke them and let the owners re-request; that is faster than leaving the cycle open.

Export the evidence

The review exports as CSV for a compliance package. Export it at completion, while the review is the thing you just did, rather than reconstructing it later.

Bulk evidence export is admin and maintainer only. A read-only auditor can read every record in the interface but cannot pull bulk exports. See export evidence for an audit.

Act on what it found

A review that produced no changes and no follow-up either found a healthy estate or was not a review. If it found problems:

  • Narrow the scopes that were too wide.
  • Move repeat extensions onto a properly scoped standing grant, or remove them.
  • Shorten the default duration on requests if a week keeps being requested for a day of work. See grant temporary access.